SHIPPING POLICY

At Rootiva, we aim to deliver your snacks fresh, safe, and on time. All orders placed on our website are processed and dispatched within 2–4 business days, unless otherwise mentioned on the product page.

Once dispatched, delivery timelines may vary based on your location and the courier partner. Orders are typically delivered within 3–7 business days after dispatch. Please note that delivery timelines are estimates and may be affected by factors beyond our control such as weather conditions, public holidays, or courier delays.

Shipping charges, if applicable, will be clearly mentioned at checkout before you complete your purchase. Any promotional offers related to free or discounted shipping will also be communicated on the website.

Rootiva delivers across India through trusted third-party logistics partners. While we ensure careful packaging of all products, Rootiva is not responsible for delays or issues caused by courier services once the order has been handed over for delivery.

Customers are requested to provide accurate and complete shipping details at the time of placing the order. Rootiva shall not be liable for delivery failures resulting from incorrect or incomplete address information.

In the event of an undelivered or returned shipment due to incorrect address, repeated failed delivery attempts, or customer unavailability, re-shipping costs may be charged.

If you have any questions regarding shipping or order tracking, you can contact us at info@rootiva.fit or call 9717366829, and our team will be happy to assist you.